Course Detail

Description

CRICOS CODE: 112188G

The SIT50422 Diploma of Hospitality Management reflects the role of highly skilled senior operators who deploy a combination of hospitality skills and managerial skills and sound knowledge of the industry to coordinate hospitality operations. They operate autonomously, take responsibility for others, and make a variety of operational business decisions.

Gain practical skills and technical knowledge to work in the hospitality domain as a departmental or small business manager in diverse venues such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This course also qualifies you for specialisation in accommodation services, cookery, food and beverage, and gaming.

Take on a leadership position, and inspire your staff to perform at their best. Learn to coordinate with food and drink suppliers, oversee stock levels, kitchen operations and events, provide excellent customer service, and manage financial transactions. Be a specialist able to coordinate the business operations of a team from as small as 2 to as large as a department in an international hotel.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

Licensing/Regulatory Information

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Course entry and English language requirements
• Applicant must be 18 years of age or older.
• Successful completion of an Australian Year 12 or equivalent.
• IELTS band 5.5 (no band lower than 5.0) or equivalent.

Applicant does not need to provide evidence of English language proficiency if one of the following applies:
- Applicant is a citizen and hold a passport from UK, USA, Canada, NZ or Republic of Ireland
- Applicant is a Foreign Affairs or, Defence sponsored student or a Secondary Exchange student (AASES)
- Applicant is enrolled in a principal course of study that is a registered school course, a standalone English Language Intensive Course for Overseas Students (ELICOS), a course registered to be delivered in a language other than English, or a registered post-graduate research course
- Applicant has completed at least 5 years’ study in English in one or more of the following countries: Australia, UK, USA, Canada, New Zealand, South Africa, or the Republic of Ireland
- In the 2 years before applying for the student visa, applicant completed, in Australia and in the English language, either the Senior Secondary Certificate of Education or a substantial component of a course leading to a qualification from the Australian Qualifications Framework at the Certificate IV or higher level, while they held a student visa.
• If an applicant has not undertaken any English Language Proficiency Test like IELTS, PTE, etc and does not meet the exempted criteria given above for English language proficiency, an applicant is required to undertake a Language, Literacy and Numeracy (LLN) test at Riverdale Institute and required to achieve a satisfactory LLN score to gain entry into their course.

Minimum required LLN score for entry into this course:
- Learning:3
- Reading: 3
- Writing: 3
- Oral Communication: 3
- Numeracy: 3
Please note that Riverdale Institute will not enrol an applicant into a course, if an applicant is unable to achieve satisfactory LLN score and that Riverdale Institute deems it is unable to offer sufficient LLN support to an applicant to complete their studies.

Pre-training Review (PTR):
The purpose of conducting the Pre-training review is to:
• Ascertain an applicant’s aspirations and interests with due consideration to the likely job outcomes from the development of new competencies and skills.
• Ascertain a suitable, and the most suitable qualification for an applicant to enrol in, based on their existing educational attainment, capabilities, aspirations, and interests and with due consideration to the likely job outcomes from the development of new competencies and skills.
• Ascertain that the proposed training and assessment strategy and resources used are appropriate for an applicant.
• Identify and assess the support needs and services like LLN support, personal support, non-academic support etc that an applicant would require during their studies.
PTR will be conducted during the enrolment application process and before admission is finalised using the PTR form. Please refer to Riverdale Institute’s Pre-Training Review Policy and Procedure.

Total number of units: 28

  • 11 core units
  • 17 Elective units

For more information please refer to www.training.gov.au

Unit Code Unit Name
SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXCOM010 Manage conflict
SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXGLC002 Identify and manage legal risks and comply with law
SITXHRM008 Roster staff
SITXHRM009 Lead and manage people
SITXMGT004 Monitor work operations
SITXMGT005 Establish and conduct business relationships
SITXWHS007 Implement and monitor work health and safety practices
SITHIND005 Use hygienic practices for hospitality service
SITHCCC043* Work effectively as a cook
CPPCLO3100 Maintain cleaning storage areas
CPPCLO3101 Clean carpeted floors
CPPCLO3102 Clean hard floors
CPPCLO3103 Clean and maintain amenities
CPPCLO3105 Clean glass surfaces
CPPCLO3108 Clean window coverings
CPPCLO3111 Clean rooms, furniture and fittings
CPPCLO3112 Clean walls, ceilings and fittings
SITHACS009 Clean premises and equipment
SITHACS010 Provide housekeeping services to guests
SITHACS011 Prepare rooms for guests
SITHKOP011* Plan and implement service of buffets
SITHKOP012* Develop recipes for special dietary requirements
BSBINS401 Analyse and present research information
BSBTWK503 Manage meetings

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